Frequently Asked Questions
How much do you charge?
A lot of peoples main question. Please contact us for a free no-obligation quotation. Before phoning we will need the following details: venue, event (wedding, birthday, presentation etc.), date and time, approx number people and any special requirements.
What music will you play?
We do not use set playlists and will govern our music choice from your requirements and also by ‘playing to the crowd’. We have music from pre-war to modern day covering most genres. We contact all customers at least a week before the event to ensure we have any important songs i.e. first dance etc. Should we not have the song we will make every effort to purchase it before the event.
Can we have references?
Certainly. Please feel free to ask.
The venue requires PLI and PAT. Do you have these?
Yes no problem! We can supply copies of certificates if required.
Do you require anything from the venue i.e. tables etc?
No. We are fully self-sufficient. We contact the venue ourselves to check with them if there are any additional requirements we need.
How long do you take to set-up and pack away?
Approx an hour to set up and same to pack away. This may differ according to access, stairs etc.
Do you use strobes and smoke machines?
We do have these machines available for no extra cost. We do find they are rarely used as most venues will not allow the use of smoke machines. Should you require please check with the venue first.
Will you guarantee to be the cheapest?
No! Sorry to be blunt but we provide a professional disco and use high quality equipment and lighting along with a competent professional DJ. Our prices are very competitive for the service you will receive. We have many phone calls from people who are let down by their DJ. When asked they have usually booked ‘a guy from down the road for £50’. We pride ourselves on customer service and don’t offer £50 discos as this would not be viable.
Do you carry spare equipment?
Although it has never been needed we do carry full back up of equipment.
Do you have any choices of lighting etc?
We do. When contacting us for a quote we will check the sort of lighting required and can advise if necessary.
What equipment do you use?
We have the latest digital camera’s and Kodak professional digital photo machine. We do not print your photo’s using an inkjet printer connected to a computer.
At your wedding we will both be present to take photos. One of us will be using one of the latest digital SLR camera to take the main shots and the other will be ‘in the background’ taking snapshots for those unexpected shots. Back up cameras are also taken with us so we are prepared for the unexpected.
How many photo’s do you take?
The simple answer to this is as many as needed. We usually take an average of 300 photos but have the capacity for many more. We do not count or monitor the amount of photos taken as we prefer to be ‘trigger happy’ to ensure we achieve the best results and give you a greater selection to choose from.
When will I get my Photographs?
As you have probably guessed, customer satisfaction is our main priority. We can get proofs or final photographs to you within 72 hours if required (normally earlier). Due to the fact we have our own photo machine we are able to produce your products quicker than having to send them away to be produced by a third party.
Do you have anything ‘different’ to offer?
As well as a second person taking ‘unexpected’ shots we also offer other services which differ from the norm. A very popular option is a large screen slideshow of your photos during afternoon or evening reception. We are also able to reproduce your photos onto various goods i.e. mugs, mousemats, jigsaws etc. Evening photography is also available if required. Please ask for further details.
Why do other photographers charge £1000’s yet you are so much cheaper?
We will not comment on other photographers work. We believe our prices are fair and as mentioned earlier we are starting off in this area. Competition is very rife so we believe the best way to gain custom is to offer keen sensible prices than we normally would and give excellent customer service. Rest assured our standards and quality are very high as you will see in our sample photographs.
Another photographer can offer wedding photo’s even cheaper!
Again we will not comment on other photographers work. We have priced our products very realistically and have discounted to enable us to gain custom within this area. We will not reduce any prices to match as we are offering the best value we can for the service and quality we provide.
What next?
If you like what you have read and are interested then please contact me for a free no obligation consultation. We will meet you at a convenient place and show you some samples and discuss your requirements. This normally takes about 45 minutes. During this consultation feel free to ask any questions and don’t be afraid to ask if you want something specific. We will answer all questions honestly.
What about payment?
£100 deposit is required at the time of booking to confirm the booking (non refundable) and the remaining balance is required upon delivery. If you decide on the FREE Photography offer, this deposit is deducted from the £400 minimum you need to spend. You will then need to sign our contract agreeing to spend a minimum of £400 on our products after your wedding. If you have any further enquiries please contact me anytime.